Lending My Expertise to the Food Network Channel
Lending My Expertise to the Food Network Channel As you may have already guessed, I’m a marketing fanatic. And I finally realized just how serious my “condition” was during my off-time last week when my DSL service was down… (and to top it off, my modem burned out!) Yes, I was without Internet for one week. So, what is an Internet marketer to do without the luxury of traveling the wonderful World Wide Web? (I mean, besides pulling my eyelashes out…) Well, observe offline marketing strategies, of course! I was watching a show on The Food Network where they follow the progress of people with dreams of starting a business in the food industry… like a restaurant, catering service, personal chef, etc. This episode featured a group of friends who wanted to start a fast food business. Because they relied 100% on word of mouth marketing, they were always barely breaking even. Nobody was getting paid, and they were making just enough to pay the rent and supplies. So at least they were able to make enough to barely stay in business, right? That means they had a group of loyal customers who regularly came in to eat at their restaurant. Anyway, because they didn’t have the budget for a marketing campaign, they decided to have some sort of “free food party night” event where they invited all of their friends, family, and other local small business owners. They had a great turn out, and everyone had a blast… but after weeks, even months after the event, they still didn’t see an increase in profits. By that time, I couldn’t take it anymore and I threw a roll of toilet paper at my TV while screaming, “Are You Guys NUTS???” Let me bring your attention back to this part: “That means they had a group of loyal customers who regularly came in to eat at their restaurant.” Their party night idea was fantastic! But their guest list sucked. Why? Because they invited their friends, family, and business owners to come eat for free. Think about it… friends and family usually expect freebies… and their recommendations are not as effective as one that comes from a real customer (you know what I mean)… and local business owners are too busy running their own shows. What they should’ve done was to invite their regular customers (their core customers) and ask them to bring two or three guests who have never been there before. These loyal customers already come to eat at their restaurant on a daily basis, so you KNOW they must really like what they’re paying for… and if you invite them to a free food party and ask them to bring some friends who have never been there… Cha Ching! Next day at work or at school… “I went to this party last night at Insert-Cool-Name-Here and they served the BEST ‘whachamacallits’ and ‘whatnots’ I’ve ever tasted! I know Friend’s Name always hung out there for the food, and now I know why! Wanna head out there for lunch?” As opposed to… “My son runs a restaurant and they serve ‘whachamacallits’ and ‘whatnots’… it’s very good! Would you like to join me at his restaurant this afternoon?” Do you see it? Until next time…
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